Rising Metric
A DSP scorecard platform that turns manual reporting into a repeatable operational workflow.
See the experience
through a client lens.
Click a hotspot to see why that part of the experience matters to the customer or the team running it.
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Explore the areas that connect the customer experience with the operational side of the project.
The problem we needed to solve.
DSP performance reporting can involve repetitive PDF handling, spreadsheet work and limited visibility for drivers. The product needed to take a recurring reporting task and make it faster, clearer and more useful to both managers and drivers.
Turn weekly scorecards into something people can actually use.
Here is what the work covered.
Upload and parse scorecard data so the platform can calculate and organise performance without rebuilding spreadsheets.
Give drivers a clear view of KPI history, scorecards and areas for improvement.
Give managers a view of fleet performance, compliance and trends across drivers.
Turn repeated uploads into useful historical information rather than isolated weekly documents.
Less manual reporting
A recurring process moves from spreadsheets toward a more consistent automated workflow.
Better visibility
Drivers and managers can see performance information in the context that matters to them.
A product that can grow
The same underlying workflow can support more drivers, accounts and reporting without multiplying manual admin.
Support continues after launch.
Ongoing development can cover new KPI logic, report formats, driver/admin features, subscriptions, onboarding, performance and integrations as the product matures.
A practical setup now.
Room to improve later.
We choose tools that suit the work and can be maintained as the project changes.
Yes. We first identify the repeatable workflow, the data users need and the decisions the system should make easier, then design the product around that.
Yes. Different views can give owners, staff and customers or drivers different access while keeping the underlying data connected.
Yes. Imports, scoring, scheduled reports, notifications and downloadable reports can all be built into the workflow where the data supports it.
Still preparing reports by hand?
Tell us what you need to improve and we can work out a practical approach together.