Web Design Yorkshire | TMT WEB | Web Support

Web Support for you

At TMT WEB, we offer web support for WordPress, Magento and Custom CMS websites tailored to how you work and grow.

Why Your Web Support Matters

Your website is the heart of your online presence but without regular support, even the best designs break down. From silent bugs to slow load times, outdated plugins to security threats, lack of care leads to missed sales, broken trust and business risk. Great support doesn't just fix issues, it helps you grow your business.

What You Can Expect

Web Support Pricing Plans

Basic Support

Starting from £50/mo
  • 1 hour monthly support
  • Plugin + theme updates
  • Security monitoring
  • Offsite backups

Growth Support

Starting from £150/mo
  • 2 hours monthly support
  • Speed optimization
  • SEO health checks
  • Visual + layout tweaks

Performance Plan

Starting from £300/mo
  • 3 hours monthly support
  • Advanced analytics & UX improvements
  • Quarterly strategy session
  • Priority response time

Starter

Starting from £120/mo
  • 1 hour monthly dev support
  • Security patching
  • Plugin audits & cache clearing
  • Quarterly review

Commerce Plan

Starting from £300/mo
  • 2 hours monthly support
  • Speed tuning + optimization
  • Fraud & firewall monitoring
  • 24h support SLA

Enterprise

Starting from £700/mo
  • 3 hours monthly dev time
  • Multi-site / multi-currency support
  • Advanced staging & CI/CD setup
  • Priority support + emergency fix window

Core Plan

Starting from £75/mo
  • 1 hour monthly support
  • Bug tracking & system updates
  • Cloud backups + monitoring
  • Email assistance

Enhanced

Starting from £200/mo
  • 2 hours monthly support
  • Staging + deployment support
  • Analytics setup & integration
  • Custom CMS extension support

Business System

Starting from £500/mo
  • 3 hours monthly dev time
  • Data layer syncing (API/CRM)
  • Infrastructure coordination
  • Direct Slack/PM line to dev team

Website Support FAQs

Yes, We audit and onboard any WordPress, Magento or custom site with clear recommendations.

All plans include guaranteed turnaround times. Performance clients get priority same day support.

We monitor uptime 24/7. If your site drops, we're alerted instantly and jump into action.

We support WordPress, Magento, Laravel, headless CMSs, and most custom PHP stacks.

Yes, we offer month-to-month plans no lock-in, just results and flexibility.

Book a free discovery call. We'll assess your needs and suggest the right plan.

What Our Clients Say

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"I've been working with Thomas since 2018. He helped turn my ideas into a professional reality. TMT Web handled all the complicated tasks behind the scenes so we could focus on what mattered. Highly recommend!"

Dan Davies
Founder at Maths Student Hub
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"TMT WEB helped create my new site, and they was very patient with me and helped me through the entire process effortlessly. I can strongly recommend"

Henning Ludvigsen,
Digital Artist
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"Thomas from TMT WEB provided great support to our needs and was efficient in what we required. He was easy to communicate with and quick to respond."

Sean Reid,
Founder at Already Heard

Want clarity on what your site really needs?